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Technical Support Specialist

We are looking for a Technical Support Specialist to join the IT team, from 13:00 to 21:00.

Requirements:

  • Studies: Professional Training Qualification (Módulo de FP) – intermediate or advanced.
  • Three or four years of experience in:
    • Microsoft environments (Windows 7 and 10, Office 2016 up to 2010, etc.)
    • Set-up and migration of equipment, cloning of machines, basic knowledge of networks
  • Fluent in English (oral and written).
  • Availability to work from 13:00 to 21:00 (for the first few months the working hours would be from 9:00 to 18:00 to allow for training)

Role:

  • Support and handling of user incidents.
  • Management of both fixed and mobile terminals and other related tasks as required.
  • Handling of product guarantees.
  • Moving of machines and wiring of new workstations, changes of computer components and upgrades, replacement of machines in the event of malfunction.

What we offer:

  • Immediate start at our Madrid offices.
  • Permanent contract.
Madrid
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