Mediation as a Bridge of Trust in the Insurance Sector

In the December 15, 2025 edition of El Asegurador, María Elena Huerta discusses that, in an insurance market still marked by distrust between companies and policyholders, mediation is emerging as a key mechanism for resolving disputes before they escalate into costly and protracted litigation. Huerta emphasizes that mediation not only preserves business relationships but also strengthens confidence in the sector by providing more agile, collaborative solutions than traditional court proceedings. According to her, this approach fosters a more efficient dispute-resolution culture that benefits all parties involved.

Consult the full content of the Interview here.