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Technical Support Officer – Madrid

We are looking for a Senior Technical Support Specialist to join the IT team.

Requirements:

  • Studies: Professional Training Qualification (Módulo de FP) – intermediate or advanced.
  • Over four years’ experience in the IT sector:
  • Microsoft, Windows 10 and Office 2016 environments Office365
  • Set-up and migration of equipment, basic knowledge of networks
  • Resolution of all kinds of incidents regarding software, hardware and peripherals
  • Fluent in English (oral and written).

 

Role:

  • Support and handling of incidents reported through our ticketing tool.
  • Management of fixed and mobile terminals, voice over IP and other related tasks as required.
  • Handling of guarantees for printers and computers.
  • Moving of machines and wiring of new workstations, changes of computer components and upgrades, replacement of machines in the event of malfunction.
  • Formatting of images on laptops with SCCM.
  • Migration of versions of Windows, Office and corporate programs.
  • Management of audiovisual media in meeting rooms and preparation of video conferences.

 

 

What we offer:

  • Immediate start at our office at Castellana 50 in Madrid.
  • Permanent contract.
  • Rotating shifts.

 

At Pérez-Llorca we advocate equal opportunities for people who apply for vacancies at the firm regardless of their sex, race, age, nationality, marital status, political or religious beliefs, sexual orientation or family and/or personal situation. We are committed to talent without labels and we want to contribute to the creation of stable and quality employment, without any bias in the selection processes.

Madrid
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